Privacy policy

At Insight S.A., we value your privacy and the importance of safeguarding your Data. The following Privacy Policy (the “Policy”) has been compiled to respect and better serve all users, and to inform them of how their Personal Data collected is being handled online. Users of this website are invited to read our Privacy Policy carefully, to get a clear understanding of how the platform collects, manages, protects and otherwise handles any Personal Data, and how users of the platform may exercise their rights.
We are committed to protecting your privacy in accordance with the highest level of privacy regulations, and in full compliance with the European Union’s General Data Protection Regulation (GDPR).
For all queries regarding the platform, users are kindly requested to use the contact details provided here-below.

Personal data is information that can be used on its own or in combination with other available information to identify, contact, or locate a single person, or to identify an individual within a given context.
This Policy applies to the websites, domains, applications and services of Insight S.A. It does not apply to third-party applications, websites, services or platforms that may be accessed through links that we may provide you. These sites are owned and operated independently from us, and have their own separate privacy and data collection practices. Any Personal Data that you provide to these websites will be governed by the third-party’s own privacy policy. We cannot accept liability for the actions or policies of these independent sites, and we are not responsible for the content or privacy practices of such sites.
This Policy applies when you interact with us by doing any of the following:
• Making use of our application and services as a user.
• Visiting any of our platforms that link to this Privacy Statement.

What Personal Data do we collect?
As a general policy, you are not required to disclose your Personal Data as a condition for using this website. No personally identifiable information, such as your name, address, or email address, is automatically collected from your visit to the website, except your IP address which is automatically collected by the webserver in access logs in order to allow us to intercept and block requests coming from suspicious network segments.
Our website therefore collects collect only Anonymised Data. The information collected from you would be used only to:
• improve our website to provide information and content that will better serve user needs
• enable users to post ratings and reviews of content such as resources.

How we use cookies
Cookies are small files with information that your browser stores on your device. The collection of this information is used in the functioning of the site and/or to improve your user experience. When you visit the website, we automatically collect and store information about your visit using browser cookies or similar technology.

The website uses only a very limited number of cookies, as follows:
- User preferences: cookies that help to provide a more personalised user experience, as described above.
- Analytics: by means of a web analytics tool, cookies help us to compile aggregate data about site traffic and site interaction in the aim of offering better site experiences and tools to users in the future. Web analytics tools collect information anonymously, and reports website trends without identifying individual visitors.

You can instruct your browser to turn off all cookies through your browser settings, to prevent cookies from being placed, receive a warning whenever a cookie is being sent, and/or delete all cookies that are already on your computer. As every browser is a little different, it is necessary to look at the browser's Help Menu to find out how to modify the cookies settings. It is important, however, to note that when cookies are turned off, it may be necessary to manually adjust some preferences at every visit to a site, and some services and functionalities may not work.
For further details about controlling and/or deleting cookies, see`

If you believe that your Personal Data has been provided to us improperly, or to otherwise exercise your rights relating to your Personal Data, please contact us by using the information set out in the “Contact us” section below.

Third-party disclosure
We do not share, sell, trade, or otherwise transfer your Personal Data to external parties. However, we use Google Analytics to help us understand how our site is used. You can read more about how Google uses your Personal Data here:

Retention and deletion
We collect only Anonymised Data, and this is retained for as long as necessary for the purpose for which that Data was collected and to the extent required by applicable law. When we no longer need such Data, it will be removed from our systems.

Your rights and Personal Data
Depending on your geographical location and citizenship, your rights are subject to local data privacy regulations such as the GDPR for citizens of the European Union. These rights include:

  • Right to Access (GDPR, Article 15): You have a right to learn whether your Personal Data is being processed, and to request a copy of the Personal Data being processed about you.
  • Right to Rectification (GDPR, Article 16): You have the right to request the rectification of any of your Personal Data being processed that you consider incomplete or inaccurate.
  • Right to be Forgotten (right to erasure; GDPR, Article 17): You have the right to request the deletion of any Personal Data processed about you, unless such data must be retained in order to comply with a legal obligation or to establish, exercise or defend legal claims.
  • Right to Restriction of Processing (GDPR, Article 18): You have the right to restrict the processing of your Personal Data under certain circumstances. In this case, your Data will not be processed for any purpose other than storage.
  • Right to Portability (GDPR, Article 20): You have the right to obtain any Personal Data held about you, in a structured, electronic format, and to transmit such Data to another Data Controller.
  • Right to Objection (GDPR, Article 21): Where the legal justification of the processing of your Personal Data is considered to be of legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. The Data Controller will abide by your request unless there are legitimate grounds for processing which override your interests and rights, or if it is necessary to continue to process your Personal Data for the establishment, exercise or defence of a legal claim.
  • File a complaint (GDPR, Article 77): You have the right to bring a claim before the competent data protection authority.

Withdrawing consent
If you have consented to the processing of your Personal Data, you have the right to withdraw your consent at any time, free of charge. If this is the case in reference to the website, please send your request to the Data Controller, as indicated below.

How to exercise your rights
You can make a request to exercise any of the above rights in relation to your Personal Data by sending the request to the Data Controller, at the contact address indicated below. For your own privacy and security, you may be required to provide your identity before the requested information is provided.

We may modify this Policy at any time. If we make changes to this Policy, then we will post an updated version of the Policy at this website. When using our services, we kindly request that you regularly review our Privacy Policy to ensure that you accept any future changes to this Policy before using our website.

If you have a complaint about this Policy or any element of your Personal Information that we may hold, then please contact the Data Controller at the address below. If you are not satisfied, then you have the right to lodge a complaint with the local data protection authority.

Contact us

Data Controller: Insight S.A. at This email address is being protected from spambots. You need JavaScript enabled to view it.

By post:
Data controller
Insight S.A.
41 rue de Cessange, L-1320 Luxembourg

By phone:
+32 484 0587513

Making an Official Complaint
If you feel that we have infringed your data protection rights, you may make an official complaint to the Luxembourg data protection authorities at the following address:

National Commission for Data Protection (CNDP)
50, Boulevard du Jazz.
Belvaux, L-4370 Luxembourg

SmartBus feedback survey

Click here to fill in the SmartBus feedback survey

If your students or your child has recently attended a SmartBus session, we would love to hear from you. Your input will help shape upcoming internet safety initiatives. Please fill in the survey linked above.

The SmartBus was launched in 2019 by Insight as part of Huawei's Tech4all program, and has already benefited more than 10,000 teens in Scandinavia and northern Europe. In 2023, 3,400 young people attended SmartBus sessions in Finland, Iceland and Sweden, and you can read the latest report here.


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European Economic Forum

This week, Insight is participating in panels on cybersecurity (read our research report here) and violence prevention (find one of our antibullying resources here) at the European Economic Forum in Karpacz, Poland.

EuroDIG meeting in Tampere

Insight is a member of the IS3C, an internet standards, safety and security coalition ( within the UN’s Internet Governance Forum, and Chair of the coalition’s Education and skills working group. On 20 June, we organised and chaired an interactive session on cybersecurity education at the EuroDIG meeting held in the Tampere University in Finland. Together with panelists Wout de Natris (IS3C coordinator), Julia Piechna (NASK, Poland) and Kseniia Gnitko (ISOC Youth), the audience discussed and voted on ways to best meet the growing cybersecurity challenges the world is facing. Improved collaboration between industry and education sectors emerged as an essential starting point, with two thirds of the public also underlining the need to teach cybersecurity from early childhood onwards and to facilitate mid-career changes for employees interested in working in cybersecurity. In coming months, Insight will join forces with the IS3C and NASK to build a cybersecurity hub, building on findings from a worldwide study conducted by Insight ( and released at the IGF in Ethiopia last year. The hub would not only strive to foster collaboration between all key stakeholders, but also open training opportunities for underserved populations in Africa, Asia and Latin America. Learn more at


Cybersecurity webinar on 24 May 2023

Join our webinar on Wednesday, 24 May at 16.30 CEST to meet top innovators and educators and have your say on strategies to raise the level of cybersecurity for all.

Cybersecurity conference

NASK conf 18 APrCybersecurity is becoming increasingly important for all of us, with so much of our personal information accessible online. On 18 April, we’ll lead a discussion in Poland on the findings and recommendations from our recent Closing the Gap study. Download the IS3C leaflet to learn more, or join us at a future event.

Kids Corner

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  • Digital Citizenship

    Digital CitizenshipDigital citizenship competences (values, attitudes, skills and knowledge) shape how we act in the digital world, and how ethically it will evolve. We work in multi-stakeholder partnership with institutions, industry, national governments, universities and NGOs worldwide to develop educational tools and services to empower young people as responsible digital citizens. 2019 has seen the launch of the Council of Europe’s Digital Citizenship Education Handbook co-authored by Insight experts and, on November 21, the adoption of a recommendation to integrate digital citizenship education into school curricula in its 47 member countries.

  • Data Protection

    HaveYourSayEducation alone is not enough to protect children. It’s necessary to be involved in research in digital technology, and work hand in hand with industry, governments and international institutions to future-proof tools and platforms, shape policy and ensure broad reach. Insight is part of Facebook’s Safety Advisory Board, Twitter’s Trust and Safety Council, and the Council of Europe’s Digital Citizenship Education working group. It’s proud to be recognised as a source of creative ideas and a trusted partner to dozens of such entities, yet to speak out loudly and clearly when children’s rights are at stake.

  • Anti Bullying

    Bullying2Anti-bullying initiatives include the EU-funded programme ENABLE, subject of a publication with the Council of Europe entitled Bullying: perspectives, practice and insights. 

    We actively support the NoBully Power of Zero Power of Zero anti-bullying programme (USA-based), and implemented workshops and more with the Ministry of Education in Seychelles.

  • Child Protection

    ProtectionThe most powerful way to help children become responsible internet users and stay safe online is through education. We create and implement innovative approaches, tools and publications for children and their families, teachers and community. One such tool is the Council of Europe’s Internet Literacy Handbook (4th revised edition), co-authored by Insight experts since its inception in 2003. The 2019 SMART bus tour is another example, now being rolled out by magicians in secondary schools in the Netherlands and Belgium. SMART sums up the Insight approach - Social sense; My footprint; Access to opportunities; Rights and responsibilities; Trust.